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Our service packages are flexible and customisable, giving you the option to book in advance or on-demand as needed.


Basic services


Magnolia product support

Every Magnolia license comes with product support from the DX Core support team. Response times and scope are based on the Service-level Agreement (SLA) in place.

Self-service

Support ticketing system

Our support ticketing system is powered by JIRA and available 24/7, enabling you to report product-related issues or bugs right away.

Documentation

Our official documentation is open and accessible. You can read through comprehensive module descriptions, follow step-by-step guidelines and read the latest release notes.

On-demand additional services



Follow the links below to learn about each professional service package offered at Magnolia.

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